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Four Management Points to Successfully Lead Sales Management

Even Excel has its limits! Here are the reasons why we recommend sales management tools in our column.

In sales management, such as budget and actual management and project management, spreadsheets, including Excel, are often used. While there are advantages to being able to list and manage the progress of projects, many people also feel challenges with ineffective sales management. In this article, we will first explain the limitations of using Excel for sales management. After that, we will discuss the four types of management necessary for sales management and touch on the reasons for recommending sales management tools. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

  • SFA (Sales Support System)
  • Manage cloud applications

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Don't miss out! Secrets to teaching the "sales tips" that lead to results.

Introducing two perspectives you should know to convey sales tips and help others grasp them in a column!

Many companies are facing a challenging era in maintaining and improving their sales. To boost sales, many sales managers likely hope that their salespeople can somehow grasp the "tips for sales." In this column, we will introduce two perspectives that management, such as sales managers, should know in order to convey sales tips to their subordinates or help them grasp these tips. *For more detailed content of the column, please refer to the related links. For further inquiries, feel free to contact us.*

  • SFA (Sales Support System)
  • CRM (Customer Relationship Management System)
  • Manage cloud applications

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Key Points for Building a Sales Organization to Overcome Intensified Competition

Key points of sales organizations required in an era of intensified competition, and strategies for achieving them!

In recent years, the business environment in Japan has undergone significant changes due to intensified competition with overseas companies resulting from globalization, shifts in the market environment due to advancements in digital technology, and labor shortages and changes in consumer needs caused by a declining birthrate and an aging population. In this context, companies are being compelled to build new business models and reassess existing operations, making excellent sales strategies and organizational strength essential for survival. This time, we will explain the key points required for sales organizations in an era of intensified competition, as well as specific strategies for achieving them. *For more detailed information, please refer to the related links. Feel free to contact us for further inquiries.*

  • SFA (Sales Support System)
  • Manage cloud applications

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What is the reputation of Salesforce's Sales Cloud?

Verify the features of Sales Cloud, Salesforce's SFA! Check the To-Do list for successful implementation.

Among the SFA/CRM products that are becoming common practice to implement, Salesforce.com (hereafter referred to as Salesforce) has a high reputation among top vendors. However, does Salesforce meet the needs of all companies? We would like to examine the features of Salesforce's SFA, Sales Cloud, and consider reviews to identify the To-Do items necessary for successful implementation. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

  • SFA (Sales Support System)
  • Manage cloud applications

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Explaining popular CRM/SFA | Introducing tips for selection and implementation

Key points to consider when choosing CRM/SFA, along with an introduction to major products with high global market share, presented in a column format!

In today's world, where it has become essential to provide products and services that meet the needs of both consumers and businesses, the importance of sales management and customer management has come to the forefront. In sales management, SFA (Sales Force Automation) and in customer management, CRM (Customer Relationship Management) are being used as mainstream tools in the business scene. This time, we will introduce points to consider when choosing CRM/SFA by company size, as well as major products with high global market shares. *For detailed content of the column, you can view it through the related links. For more information, please refer to the PDF materials or feel free to contact us.*

  • others
  • Manage cloud applications

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What is LTV? A clear explanation of its meaning, calculation method, and strategies to improve it.

Due to changes in business models and the rising cost of customer acquisition, the importance of retaining existing customers is increasing!

In recent years, many companies have incorporated "LTV (Customer Lifetime Value)," which quantifies the value per customer, into their management practices. Due to changes in business models and the rising costs of customer acquisition, the importance of retaining existing customers has increased. In this article, we will explain the meaning of the term LTV (Lifetime Value), how to calculate it, and specific measures to improve it. *For more detailed content of the column, you can view it through the related links. For more information, please download the PDF or feel free to contact us.*

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Manage cloud applications

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What is feedback? A clear explanation of its meaning and purpose in business.

Explaining feedback in business from various perspectives!

Feedback is one form of communication that occurs regularly in the business environment. Feedback provides information to recognize evaluations of results and serves as a basis for determining what to do next. From the perspective of human resource development, it is known that providing effective feedback leads to improved performance and promotes the growth of talent. In this article, we will explain various aspects of feedback in business. *For detailed content of the column, you can view it through the related links. For more information, please download the PDF or feel free to contact us.*

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Manage cloud applications

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What is a persona? An explanation of its meaning and the benefits of utilizing it in marketing.

Typical user profile! A detailed explanation of the benefits of setting it up and how to create it.

Personas are an essential concept for planning effective marketing strategies. In this article, we will explain in detail the meaning of the term "persona," the benefits of setting them, and how to create them. Please feel free to use this as a reference. *For more detailed content of the column, you can view it through the related links. For more information, please download the PDF or feel free to contact us.*

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Manage cloud applications

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POCTAS SaaS system 'DataCROSS'

You can differentiate usage according to roles! We offer three types of permissions that vary depending on your involvement with the store.

"DataCROSS" is a cloud application for store digital transformation that measures and digitizes the number of potential customers visiting stores in real-time, allowing various stakeholders involved in store management to utilize it with appropriate permissions. It is equipped with monitoring features, data output capabilities, data analysis functions, health monitoring features, and management functions. The management functions offer three types of permissions—administrator, user, and store-specific permissions—based on the level of involvement with the store. [Main Features] ■ Dashboard (Monitoring Function/Sales) ■ Location Monitor ■ Analysis (Location Analysis/Weather Analysis/Group Analysis/Attribute Analysis) ■ CSV Output *For more details, please download the PDF or feel free to contact us.

  • Store Analysis System
  • Manage cloud applications

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The process and tips for setting the correct "sales targets."

A detailed column introducing the importance, processes, and tips!

"Please set the sales targets for the next period" and "I would like you to set budgets for each team and individual based on the sales targets," are requests that those in management positions often encounter regarding sales targets and budgets. In such cases, are you setting overly ambitious targets based solely on expectations, or are you determining sales targets relying only on past data? This time, we will provide a detailed introduction to the importance of setting correct targets, as well as the processes and tips involved. *For more details on the column, please refer to the related links. Feel free to contact us for more information.*

  • SFA (Sales Support System)
  • Manage cloud applications

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What is the new flextime system related to work style reform laws?

Introducing the key points of the new system and the features of tools that correspond to the new system in a column!

Due to the revision of labor-related laws for work style reform, a new flextime system that calculates overtime hours over a three-month period was introduced in April 2019. Unlike the previous flextime system that settled on a monthly basis, there are concerns that mistakes in calculating or settling working hours each month could increase the burden of overtime pay. There is also a risk of exceeding the legal limits on working hours, which could lead to violations of regulations. Additionally, from a procedural standpoint, reporting to the labor standards office becomes mandatory, and the practical process of calculating working hours becomes more complex. We will introduce the key points for adapting to these new systems and the features of tools that correspond to the new system. *For detailed information on the column, please refer to the related links. For more information, feel free to contact us.*

  • SFA (Sales Support System)
  • Manage cloud applications

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What are the methods for developing strategies related to sales? We will also introduce recommended books!

What is a sales strategy in the first place, and what is important when formulating a strategy?

In order for companies to achieve their sales and profit goals and continue to grow, it is necessary to develop a sales strategy. However, many may not know how to create an effective sales strategy. To formulate a strategy that leads to results, it is important to first learn the methods involved. In this article, we will take a closer look at what a sales strategy actually is, what is important when formulating a strategy, and recommend books that can help you study sales strategy development. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

  • SFA (Sales Support System)
  • Manage cloud applications

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To improve the company's productivity! Summary of the importance of labor productivity and indicators.

A detailed explanation of how to increase labor productivity and establish appropriate productivity indicators!

No matter how large a company is in terms of employee numbers, if its productivity is low, it can only generate profits comparable to those of small to medium-sized enterprises. Conversely, even with fewer employees, it is possible for a company to create significant added value. Improving productivity is an important challenge for companies. To enhance productivity, it is necessary to consider the improvement of each employee's labor productivity and the relevant metrics. In this article, we will explain in detail how to increase labor productivity and establish appropriate productivity metrics. *For more details, you can view the related links. Please feel free to contact us for more information.*

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Manage cloud applications

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What are the systems, structures, and tools necessary for sales transformation?

Change is an opportunity for growth! We will summarize the "perspectives and strategies" of sales in a column.

The environment surrounding businesses is constantly changing. Looking back, the emergence of mobile phones, the internet, smartphones, and subscription services has brought significant changes to business. Additionally, the bankruptcy of global companies, the occurrence of major disasters, and more recently, the COVID-19 pandemic have caused changes across society as a whole. Companies have survived by overcoming and adapting to these changes. In particular, the sales department serves as the face of the company. It acts as a point of contact with other companies and customers, making it a crucial interface that is often exposed to external influences, and therefore, it is a department that is easily affected by changes. As a result, they are required to think of new business models and adapt to these changes. The changes in the business environment are similarly applicable to competitors, and the key lies in how quickly one can respond to the idea that "a crisis is an opportunity!" and achieve significant growth. This document summarizes the "perspectives and strategies" of sales that "transform change into growth." *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Manage cloud applications

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What skills are necessary for managers during the COVID-19 pandemic?

Focusing on the skills required for a manager position, explained in a column!

A manager is a position responsible for the management of an organization or business operations. With the changes of the times and the unexpected situation of the COVID-19 pandemic, what will the "new image of a manager" required in the future look like? We will focus on and explain the "skills required for manager positions during the COVID-19 pandemic." *For more details on the column, please refer to the related link. Feel free to contact us for more information.

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Manage cloud applications

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What are the reasons for needing a webinar? Which tools should be used?

Introducing tools and success stories for effectively conducting webinars!

Recently, the numerous webinars being held have become recognized as a standard means of communication with potential customers. However, do you know what issues are addressed by webinars? It is likely that few people can clearly articulate the purpose of conducting a webinar. If you can understand the benefits of webinars, you can also envision effective scenarios for their use. Therefore, we will introduce the benefits of webinars, discuss what challenges they can solve for companies, and present tools and success stories for effectively conducting webinars. *For more detailed information, please refer to the related links. Feel free to contact us for further inquiries.*

  • Online business negotiation system
  • Manage cloud applications

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Three Types of Managers: How to Utilize CRM/SFA

Introducing SFA utilization and problem-solving methods that deliver results for three types of managers!

Among you, there may be many who are not dedicated managers but rather playing managers. This time, I have picked up three types of such individuals and focused on their challenges. One type is the versatile and expected manager. For example, being serious can become a challenge, leading many to become jack-of-all-trades and struggle to grow. *For detailed content of the column, you can view it through the related link. For more information, please refer to the PDF document or feel free to contact us.*

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Manage cloud applications

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What is the reputation of Salesforce and competing CRM/SFA? A comparative explanation.

A detailed explanation of the To-Do list for successful implementation, taking reviews into consideration!

Among the SFA/CRM products that are becoming common practice to implement, Salesforce.com (hereafter referred to as Salesforce) has a high reputation among top vendors. However, does Salesforce meet the needs of all companies? We would like to examine the features of Salesforce's SFA, Sales Cloud, and, taking into account user reviews, confirm the To-Do items necessary for successful implementation. *For detailed content of the column, you can view it through the related link. For more information, please download the PDF or feel free to contact us.

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Manage cloud applications

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What is Dynamics 365? A summary of features, benefits, and more.

Equipped with various features! A column summarizing the list of functions, benefits of implementation, pricing table, and more.

As companies advance their digital transformation (DX), many may be considering Dynamics 365 as one of the solutions to streamline sales operations. With its various features, Dynamics 365 can not only enhance sales efficiency but also contribute to overall organizational efficiency. It is an ideal tool for companies looking to operate their entire organization in a cohesive manner to achieve business efficiency and inter-departmental collaboration. This article will provide a comprehensive overview of Dynamics 365, including a list of features, benefits of implementation, and a pricing table. By reading this article, you will gain a thorough understanding of Dynamics 365, and we also provide an Excel sheet for comparing 13 CRM/SFA tools, including Dynamics 365. If you are looking for a tool to facilitate inter-departmental collaboration within your organization, please make use of this article. *For more detailed information, you can view the related links. Feel free to contact us for further inquiries.*

  • SFA (Sales Support System)
  • CRM (Customer Relationship Management System)
  • Manage cloud applications

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A thorough explanation of the sales activities to be undertaken in the With Corona era.

What is the post-COVID sales style! Specific know-how to increase sales.

The spread of the new coronavirus has had a significant impact on business activities and corporate performance. Sticking to pre-corona sales styles may make it difficult to recover performance, and above all, similar infectious diseases and disasters will continue to occur in the future. Therefore, I will explain a sales style that can improve performance in the post-corona era. Not only will you avoid a drop in sales in the post-corona era, but you will also learn specific know-how to increase sales, so please take your time to read it carefully. *For detailed content of the column, you can view it through the related links. For more information, please feel free to contact us.

  • SFA (Sales Support System)
  • CRM (Customer Relationship Management System)
  • Manage cloud applications

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Introducing solutions and tools to eliminate overtime! ~This will solve work style reform~

Utilizing IT tools is essential! Here are some recommended improvement methods and tools.

Due to the work style reform, regulations on the upper limits of overtime work have been introduced, and companies will face penalties if they do not comply with these limits. Starting from April 2020, small and medium-sized enterprises have also become subject to these regulations, leading to a review and improvement of management systems, such as reducing unnecessary overtime. However, in cases where improvement measures are delayed or where there has historically been a high amount of overtime, it may be difficult to immediately stay within the limits. When overtime has become a habit or there is a shortage of staff, significant ingenuity is required to reduce it. Improvements in employee awareness and company systems are essential, as well as the utilization of IT tools. We will introduce recommended improvement methods and tools, so please use this as a reference. *For more details on the column, you can view it through the related links. For further inquiries, please feel free to contact us.

  • SFA (Sales Support System)
  • Attendance management system
  • Manage cloud applications

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What is the current state of DX in the financial industry and what developments are expected in the future?

Explaining the current situation regarding the slow progress of DX due to the unique circumstances of the financial industry!

The financial industry, which is the foundation of the Japanese economy and plays a leading role, is also facing the wave of digital transformation (DX). However, it can be said that the industry as a whole has not yet been able to fully leverage the advanced effects of DX. I will explain the current situation regarding the slow progress of DX due to circumstances unique to the financial industry. By comparing your company’s efforts with those of other industries and the overall DX initiatives in Japan, you will be able to envision the impending DX crisis known as the "2025 cliff" as a reality. *For more details on the column, please refer to the related links. Feel free to contact us for more information.

  • SFA (Sales Support System)
  • CRM (Customer Relationship Management System)
  • Manage cloud applications

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What is an inquiry form? Explaining the benefits and points to utilize in business.

Helpful for improving products and services! Here are four benefits of utilizing it.

The inquiry form is an essential tool for addressing requests such as "I want to increase customer satisfaction" and "I want to respond quickly to customer complaints." The information received through inquiries is accumulated within the company, making it one of the key points to know as it can help improve products and services. In this article, we will explain the benefits of utilizing inquiry forms and the points to consider for leveraging them in your business. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

  • CRM (Customer Relationship Management System)
  • Manage cloud applications

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